Shipping Policy:

At Urban Edge, we aim to deliver your orders quickly, safely, and reliably. Please read our shipping policy carefully to understand how we handle your purchases.

Processing Time

All orders are processed within 3–5 working days after payment confirmation. Orders placed on weekends or public holidays will be processed the next working day.

Shipping Methods & Delivery Time

We offer the following shipping options:

  • Standard Shipping: 3–5 working days

  • Express Shipping: 1–3 working days

Delivery times may vary depending on your location and external factors such as weather or courier delays.

Shipping Charges

Shipping charges are calculated at checkout based on your location and chosen shipping method. Occasionally, we may offer free shipping promotions — keep an eye out for these deals.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or WhatsApp. You can track your order directly through the courier’s website for real-time updates.

International Shipping (if applicable)

For international orders, please note that international delivery times may vary. Additional customs duties, taxes, or import fees may apply, which are the responsibility of the customer.

Lost or Damaged Items

If your package is lost or arrives damaged, please contact our support team within 7 days of delivery at:
📧 Email: info@urbanedgepk.com

We will work with the courier to resolve the issue or arrange a replacement as quickly as possible.

We’re committed to delivering your orders safely, on time, and with care.